Cleverly Connecting Aftersales and Service with Technical Documentation
Quanos InfoTwin is a modular cloud-based solution that seamlessly connects information from various sources, such as the technical documentation and spare parts management departments. With Quanos InfoTwin, you can increase your service productivity while boosting aftersales.Contact us
What Quanos InfoTwin can do
Quanos InfoTwin integrates product information into a single virtual location and makes it available to the relevant stakeholders.
- Quanos InfoTwin keeps service-relevant data synchronized and up to date
- Quanos InfoTwin simplifies service, after-sales, and maintenance processes
- Digital twins are essential if you want to enjoy the advantages of Industry 4.0 – including predictive maintenance
- To benefit from the digital information twin, manufacturers need the corresponding software solutions like Quanos InfoTwin
In other words, with Quanos InfoTwin, you can distribute – preferably service-relevant – information from Quanos SCHEMA ST4 and other sources at the touch of a button. The positive results are greater service quality and customer satisfaction together with lower service costs. Quanos InfoTwin is the tool you need to create added value from your technical documentation.
Advantages of Quanos InfoTwin
- Information from the technical documentation and spare parts management departments is bundled
- The information important for aftersales and service is intelligently networked and is available in a digital information twin
- Product and situation-specific knowledge is created
With Quanos InfoTwin, you can avoid:
- High level of manual effort involved in creating and supplying spare parts catalogs and documentation in aftersales & service.
- High costs due to incorrect operation or as a result of misidentification of spare parts because relevant information is not universally available.
- High workload for IT departments, which delays the introduction of new software solutions.
- Strict requirements for the skill level of employees since lots of information is dispersed across different systems such as ERP, CAD, CRM, and PLM.
Our Other Products
Are you looking for an editing system for the professional creation and management of product information? One that can help you to manage variants with ease and much more? Then SCHEMA ST4 is the perfect choice for you!
ST4 Web Author
ST4 Web Author is the web-based solution from Quanos for creating professional technical documentation
Do you want to manage terminology professionally in your company with SCHEMA ST4 and make it as easy as possible for everyone to access it? Then Kalcium Quickterm is the right solution for you!
How do you check whether company-wide terminology is actually being adhered to in every document? You can do this quickly and easily with Kalcium Checkterm.